Kafubu Water & Sanitation
Company Limited
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PforR Grievance Redress Mechanism
Tell us about a complaint, service issue or enquiry and our team will follow up with you.
Your Details
Customer Name
*
Customer Phone
*
Customer Email (optional)
Location Details
Area
Ward
Site
Case Details
Category
*
Select category…
No Water Supply
Low Pressure
Pipe Burst / Leak
Billing Query
Meter Fault
New Connection
Sewer Blockage
Water Quality
Customer Service
Other
Subcategory (optional)
Description
*
How urgent is this?
*
Low — no rush
Medium — needs attention soon
High — urgent
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