Kafubu Water & Sanitation Company Limited
Service • Efficiency • Commitment
Providing sustainable water supply and sanitation services to Ndola, Luanshya, Masaiti and Mpongwe.
Performance Improvement Action PlanThis web portal is currently being upgraded. Advanced customer billing, online customer accounts, digital payment services and customer self-service features are being integrated into our new Enterprise Resource Planning (ERP) platform. During this transition, some online services may be temporarily unavailable. We appreciate your patience as we modernise our digital services.
Service • Efficiency • Commitment
Providing sustainable water supply and sanitation services to Ndola, Luanshya, Masaiti and Mpongwe.
Performance Improvement Action PlanKafubu Water & Sanitation Company Limited was established in July 2000 to provide reliable, efficient and sustainable water supply and sanitation services across its licensed service areas.
The Company continues to improve operational performance through infrastructure rehabilitation, digital transformation, improved customer service and sound corporate governance.
To provide efficient and high quality water and sewerage services within the Company's operational areas on a sustainable commercial basis.
To be the leading Water and Sewerage Service Provider in Africa.
Reducing water losses through pipeline rehabilitation and rapid leak repairs.
Deploying digital metering technologies to improve billing accuracy.
Continuous laboratory testing to ensure safe drinking water.