COMPANY PROFILE

Kafubu Water & Sanitation Company Limited formerly known as Kafubu Water and Sewerage Company Limited (KWSC) was established in the year 2000 to provide water, and sanitation services by three local authorities on the Copperbelt Province. These are Ndola City Council, Luanshya Municipal Council and Masaiti District Council.  The formation of the utility was based on the Water Supply and Sanitation Act No 28 of 1997 section 9, which states that;

“a local authority may resolve to establish a water supply and sanitation utility as a company under the Companies Act as follows:

  1. as a public or private company;
  2. as a joint venture with an individual or with any private or public company;
  3. as a joint venture with another local authority or several other local authorities provided that the majority shares shall be held by the local authority”.

At its establishment, KWSC was not responsible for areas within its legal jurisdiction that were formerly operated by the former mining conglomerate Zambia Consolidated Copper Mines (ZCCM) in the Municipality of Luanshya. This was due to the existence of an interim service provider established by the Government to provide water supply, sewerage and solid waste disposal services to all areas formerly served by ZCCM. This arrangement ceased in October 2007 when Government decided to harmonize service provision on the Copperbelt Province. The harmonization of the services resulted in an enlarged service area and an increased customer-base that included Luanshya.

KWSC has been engaging with Mpongwe District Council to take over operations and provision of water and sanitation services to Mpongwe. The takeover is expected to take place during the implementation of this strategic plan.

 

Institutional Review

Mission Statement

To provide efficient and high-quality water and sanitation services within the company’s prescribed operational areas on a sustainable commercial basis

Vision

To be the leading water and sanitation company in Africa

Slogan

Service, Efficiency, Commitment

Core Values

  • Technical excellence and quality: the Company remains committed to the general principle that it should strive for excellence and quality in all its activities, judged against the highest international standards. The company will insist on quality as the overriding criterion for all its activities
  • Customer centered: The Company will strive to respond to all customer concerns in a timely, efficient and effective manner.
  • Integrity: The Company is committed to the value of transparency and high ethical standards in the discharge of its functions and all interactions with the public
  • Team Work: The Company creates a conducive work place atmosphere in which combined actions of a group of employee’s efforts yields effective and efficient results in service delivery to its customers.
  • Health and Safety: KWSC is committed to safeguard the health and safety of its employees as well as the customers in all the areas of operations